Royal Caribbean FAQ’s

Mystic Seminars

Since we are on a cruise, does this mean this is a vacation?

Not a chance!  Your 5 days at Mystic Seminars will be filled with education, inspiration, live shoots and more.  We arranged Mystic on a ship to provide you with a very cost-effective way to have your room and board, as well as the close-knit community feel of the event that is further enhanced by the sailing.  

How much will Mystic Cost?

Glad you asked!  Here is a breakdown the pricing:

For an Inside room (room without a window or balcony)

$899.00* per person. 

For a balcony room:

$1069.00* Per person.

This includes your room, food, and Mystic Seminar events.

*Fare shown is in U.S. dollars and is per person, based on double occupancy & includes port fees and government taxes. Does not include airfare, gratuities, soft drink or alcohol packages, excursions, specialty dining, etc.

If you would like to have a guest/spouse attend, the seminar fee is waived.  There is, however,  a $50 non-attendee charge that will be added per guest.

 

 

Inside Stateroom - Example Pricing
AttendeeGuest (Non Mystic Attendee)
Cruise Fare$434.28 $434.28
Mystic Fee$464.72$50.00TOTAL
Total$899$484.28$1383.28

Can we have 3 or more attendees in a room?

This is an option however you will need to consider a few things.  Due to our negotiated group rate, in most cases, there will only be a $10-20 savings per person.  Rates for triple and quad rooms are based on prevailing rates and availability so you will need to reach out to Jeffrey from Cruise Planners to get a current rate quote.  

There really is not that much of savings, and in our opinion, the space constraints might prove to be not worth it.  If you imagine an average hotel room is 350 sq ft, while an average stateroom onboard is 160 sq ft.  The bedding would be a pair of twins, and either a sofa bed or bunk beds depending on the availability.

Can I book directly with Royal Caribbean or with another travel agency/website?

If you book directly with Royal Caribbean or with another travel agency/website you will not be classified as a part of the Mystic Group.  Unfortunately, you will lose any group amenities that have been negotiated with the cruise line such as boarding times, use of group facilities (conference room for the seminar), dining with the group and any group parties, etc.   Royal Caribbean is very strict on this, and Cruise Planners will have no way to add you to the group if your reservation was made direct or with another agent.

Can I sail solo?

Royal Caribbean does require payment for double occupancy, in other words, you can have your own room as a single, however, you will be required to pay for both “beds”, or 200% of the cruise fare.  Mystic Seminars will however only charge a single seminar fee.  

Pre-Cruise

When can I check-in?

No matter how you reserve your cruise vacation – with a travel agent, over the phone, or online – you can use our Online Check-In process to expedite your boarding and skip the forms at the pier.

Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. Guests are requested to complete Online Check-In no later than 3 days prior to the cruise in order to expedite the pier check-in process. 

*Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.

You may also want to know:
Bullet What do I need in order to complete the Online Check-In process?
Bullet What should I do at the pier if I have already checked in online?
Learn more:
Bullet Visit our Online Check-In page

What documents do I need to cruise?

Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. Caution: The requirements described on our Travel Documentation page are required by government regulations and policies. They are subject to change without notice.

Can I cruise while pregnant?

Royal Caribbean International cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise or cruisetour. All guests are required to sign a health questionnaire at check-in to ensure they are aware of our pregnancy policy. If you have already booked a cruise or cruisetour and do not meet this requirement, please contact your Travel Agent or call us at (866) 562-7625 and request a Resolution Agent.

What is NOT allowed onboard?

Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned..

Prohibited items:

Firearms & Ammunition, including realistic replicas.
Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.)
Illegal Drugs & Substances
Candles, Incense, Coffee Makers, Clothes Irons, Travel Steamers & Hot Plates. (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons and hair straighteners. Matches and normal lighteners are allowed onboard. However “torch lighters” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.
Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows
Illegal Drugs
Skateboards & Surfboards
Aerial Drones
Martial Arts Gear
Self-Defense Gear, including handcuffs, pepper spray, night sticks.
Flammable Liquids and Explosives, including lighter fluid and fireworks.
Hookahs & Water Hookah Pipes.
HAM Radios
Electrical Extension Cords
Dangerous Chemicals, including bleach and paint.
Alcoholic Beverages (Note: Guests are allowed to bring 2 bottles of wine. Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.)
Potentially hazardous food and/or food that requires refrigeration.

What to pack?

Camera. Sunscreen. Swimsuit. Okay, now that we’ve got the basics out of the way, here are a few must-have cruise items that’ll help make your vacation more comfortable, enjoyable and memorable.
On the first day…
For the first day of your cruise, pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, workout clothes, and any medications you may need. That way you don’t have to wait for your checked bags to arrive in your stateroom.Onboard attire…
When you’re onboard, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by item. Casual: You’re on vacation – relax! Jeans, polos, sundresses and blouses are all the right amount of laid back. Please keep swimwear to the Pool Deck. Shorts are welcomed for breakfast and lunch.

Smart Casual: Think of this as a step up from your typical dinner wear. Dress to impress with collared shirts, dresses, skirts and blouses, or pantsuits. Jackets, sports coats and blazers are snazzy and welcomed.

Formal: Make it a night out in your best black-tie look – suits and ties, tuxedos, cocktail dresses or evening gowns.

Please note that bare feet are not allowed at any time in any venue and tank tops are not permitted in the Main Dining Room or Specialty Dining venues for dinner.

For lounging by the pool, pack two bathing suits (an extra suit in case the other is wet) and a pair of casual shoes (e.g., flip-flops, sandals, sneakers). You’ll also need some casual shorts and a couple of t-shirts or a cover-up for getting to and from the pool areas.

If you’re planning to visit our onboard fitness center, be sure to bring extra shorts, t-shirts and socks that you won’t mind working out in – plus a pair of tennis or running shoes/sneakers.

If you’re planning to ice skate on our Voyager, Freedom and Oasis Class ships please make sure to bring long pants and socks. All skaters are required to wear long pants and socks for their own comfort and safety.

Dinner attire…
Meals in the main dining room follow this schedule:

Cruise Length
Casual
Smart Casual
Formal
 
 
4-night
3
0
1

There can be 1-3 formal nights during a sailing and is at the ship’s discretion.
Note: *Some 12-night European cruises may have 3 formal nights

We appreciate your usual parental guidance and cooperation in observing these easy guidelines with your children. 
 

 

For fun… There are four very important types of books you’ll want to consider packing: 

Travel guides – to help you explore new destinations
Poolside pleasures – nothing beats a great read in the sun
Journal – keep an account of your adventure for sharing and reminiscing
Address book – send your friends a postcard to make them jealous

Binoculars are another often forgotten, yet indispensable travel item. Be sure to pack a pair for magnified excitement onboard and onshore.

Save space…
Be sure to leave some room in your luggage for all those souvenirs and mementos. Some space-saving ideas include:

Bring shirts and pants/skirts that mix and match, turning three outfits into five or six.
Wear your heaviest shoes during embarkation and disembarkation so you don’t have to pack them.
Pack small items inside larger ones for efficiency.
Bring an additional empty bag for those acquired extras.

Please note that bare feet are not allowed at any time in any venue and tank tops are not permitted in the Main Dining Room or Specialty Dining venues for dinner.

Casual dress dining is available nightly in the Windjammer Cafe. And be aware you’ll also need smart casual attire for some of our specialty restaurants.

 

We also offer tuxedo rentals for formal dinners and special occasions. 

Onshore attire…
You’ll need comfortable walking shoes, as well as a hat and sunscreen for protection from the sun.

If you are cruising to Northern Europe or Alaska, remember that nights on deck can be cool. Bring sweaters, jackets and long pants. And if you’ll be touring any museums, cathedrals or churches, it’s always wise to dress conservatively. You may also want to bring a raincoat, hiking shoes and a travel umbrella. And don’t forget your swimsuit – it may be cool outside but it’s always warm in our Solarium.

What Not To Pack
Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The United States Transportation Security Administration also recommends that you do not pack fragile or expensive items (such as jewelry) in checked luggage.

The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.

  • Firearms & Ammunition, including realistic replicas.
  • *Sharp Objects, including knives and scissors.
  • Illegal Drugs & Substances
  • Candles & Incense
  • Coffee Makers, Clothes Irons, Steamers & Hot Plates
  • Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows
  • Skateboards & Surfboards
  • Martial Arts Gear
  • Self-Defense Gear, including handcuffs, pepper spray, night sticks.
  • Flammable Liquids and Explosives, including lighter fluid and fireworks.
  • HAM Radios
  • Electrical Extension Cords
  • Dangerous Chemicals, including bleach and paint.
  • **Alcoholic and Non-Alcoholic Beverages

Note:

*Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.

** Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.

What time should I try to arrive and depart the ship (Flights)

It is recommended that you arrive in Miami the day prior to the cruise. This will alleviate any issues with flight delays or cancellations.  You cruise fare WILL NOT be refunded due to late arrival (unless you purchased insurance).

At the end of the cruise, the ship will arrive in port early in the morning.  The ship must be cleared by customs prior to any passengers disembarking.  You will need to proceed through customs and immigration as well as retrieve you checked in luggage.  We recommend that flights be scheduled no earlier than 12:00-1:00PM.  

When can I book excursions, purchase Wifi, beverage packages, etc?

As soon as you have received booking information from you agent you can start planning your cruise!

Hit the ground running on Day One with an easier Cruise Planner tool that lets you get the most out of your upcoming cruise vacation.

http://www.royalcaribbean.com/cruiseplanner

Do I need to purchase insurance from my agent?

Your Cruise Planners agent will provide you with a quote for insurance options with your first invoice.  Please review the coverage details and pricing.  The cruise line will not reimburse you for canceled sailings due to weather, missed or canceled flights, illness, death, etc.  

Can I bring my drone?

Yes. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. However, drones are not to be operated onboard the ship at any time, nor on Royal Caribbean’s private destinations: CocoCay, Bahamas or Labadee, Haiti.

While onboard, drones must be stored safely in the stateroom. Drones used on the ship will be confiscated until the end of the cruise. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage.

Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. Different countries may have different rules. Any liability, including environmental damage from drone usage is the guest’s responsibility. Royal Caribbean assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.

Let’s Cruise!

What time do we board?

The boarding time for your ship and sailing date is specified in your Guest Vacation Documents. Please do not plan on arriving at the pier prior to the specified time as the ship will not be ready to board guests.

Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

Will I have Wifi?

Yes, there are 2 options to stay connected while onboard.

1. VOOM Wireless Internet Access (Wi-Fi)
All you need is a wireless device with wifi capability.

2. Wired (iCafes)
Internet stations are available onboard, the location of which vary depending on the ship.

 
VOOM is available onboard all ships fleetwide. Prices for internet access vary and are subject to change. Log on to the to the network “royal-wifi” using your device, open your browser and follow instructions to log on.

Can I bring liquor or non-alcoholic beverages (from home or from a port) onboard?

Guests are not allowed to bring beer, hard liquor, fortified wines or non-alcoholic beverages onboard for consumption or any other use on boarding day or while in port. Alcoholic beverages seized on boarding day will not be returned.

Guests wishing to bring personal wine and champagne onboard may do so only on boarding day, limited to two (2) 750 ml bottles per stateroom. Additional bottles of wine beyond two (2) bottles that are brought onboard or any alcoholic beverages purchased in ports of call or from Shops On Board will be stored by the ship and delivered to your stateroom on the last day of the sailing. Wine may be consumed in any shipboard restaurant, dining venue, or within the guests’ stateroom. Wine brought onboard may not be shared for consumption in private group events, and/or in lounges made private for the exclusive use of a group.

Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Guests who are under the permitted drinking age will not have alcohol returned to them.

Note: All guests must comply with TSA guidelines for transporting liquids.

What to do at the pier?

Whether you’re cruising for the first time or the millionth, you’ll find a nugget of wisdom or two in this section. Check out the top ten things you need to know about those moments just before and after you hop onboard.
  1. For the first day of your cruise, pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, workout clothes and any medications you may need. That way you don’t have to wait for your checked bags to arrive in your stateroom.
  2. If you’ve never been to the departure port before, you can find and print directions here.
  3. Guests are requested to complete Online Check-In no later than three days prior to the cruise in order to expedite the pier check-in process. Guests sailing on Oasis of the Seas and Allure of the Seas can sign Onboard Activities’ Waivers online for activities like the Rock Climbing Wall, FlowRider®, Zip Line and more in advance of sailing, up to three days prior to the sail date.
  4. Royal Caribbean International requires guests to be checked in no later than 90 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 90 minutes prior to sailing.
    *Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.
  5. Friends and relatives are welcome to come to the pier to see you off. However, for security reasons, they will not be allowed to board the ship at any port or enter the terminal in some ports.
  6. We now use single-color luggage tags for all ships in the fleet to help your bags get where they need to go. Luggage tags are now personalized with name and stateroom number. Tags for different ships are identified by bolded ship name for ease of identification. You can order luggage tags up to two weeks prior to sailing.
  7. If you’re a Platinum, Diamond or Diamond Plus member of our Crown & Anchor Society, be sure to take advantage of priority check-in.
  8. When you first come aboard, be sure to check out your stateroom. There you’ll find our Cruise Compass with schedules for all the onboard activities. Crown & Anchor Society members will also find the Ultimate Value Booklet in their stateroom.
  9. If you’re traveling with family, be sure to check the Cruise Compass for the “Family Welcome Aboard Show” times. This entertaining performance will tell you all about the activities available for families and includes registration for our Adventure Ocean Youth Program.
  10. If the spa or fitness classes are your thing, try to make your appointments on the first day, as the most popular treatments and times fill up fast.
  11. Quench your thirst onboard with a beverage package. The ultimate in convenience and value, pay one set price and enjoy a vacation of endless refreshment.

Do I need to pay gratuities?

Royal Caribbean will add a daily automatic gratuity to every guest’s onboard SeaPass account.  The automatic daily gratuity will be applied onboard for all individual and group bookings that have not prepaid gratuities prior to boarding their cruise.  Prepaid guests will not be impacted by this automatic process and will not see additional charges on their folio account.

Gratuities:
$14.50 USD per person/per day –  for Standard Staterooms (JS and below)
$17.50 USD per person/per day –  for Suite Staterooms (GS and above)

The daily gratuity will be shared among Dining Services Staff, Stateroom Attendants and Other Housekeeping Services Personnel.

Many of our guests wish to reward exceptional service during their cruise by providing additional gratuities. Guests may do so by providing an additional gratuity on their SeaPass onboard account or with a cash gratuity at their discretion. 

Tell me about beverage packages

Royal Caribbean provides all its guests on all its cruise ships a few different drinks throughout the day that are included in your cruise fare.   These drinks include

  • tap water
  • milk
  • tea
  • coffee (regular and decaf)
  • lemonade
  • iced tea
  • flavored waters
  • juices (at breakfast and not fresh squeezed)
  • Hot chocolate (via instant packets)

These drinks are available throughout your cruise at a number of locations, so there will always be somewhere to get something to drink for free.

Royal Caribbean International offers convenient, all-inclusive beverage packages to keep you refreshed throughout your voyage. Pay just one flat price and enjoy a wide selection of beers, wines and spirits, plus non-alcoholic beverages, for the duration of your cruise. 

Purchase onboard or pre-reserve before you set sail. The beverage packages are honored at any of our bars or lounges, Windjammer Café, Main Dining Room, and our private destinations during normal business hours. Room service and minibar are not included.  The all-inclusive beverage packages are sold onboard all sailings.

Onboard, the all-inclusive packages are available for purchase throughout the voyage with at least 4 days remaining. Must be purchased for the duration of the cruise; prorated price based on date of purchase. 

***If a sinlge passenger purchases a beverage package, all passengers in the stateroom must purchase a beverage package.

For sailings on or after December 31st, 2017.  
Should a guest 21 years of age or older be purchasing an alcoholic beverage package, the following process flow would take place:

• Traveling companion who does not choose to or like to drink alcohol will first be served up the option to choose a refreshment package. 

– Refreshment package includes: teas, bottled water, fresh squeezed juice, mocktails as well as soda

– Should they not want to purchase, exceptions will be made based on certain situations – pregnancy, AA member and documented medical reasons

All packages are for single guest use and cannot be shared by multiple people. 

Beverage Packages – Flyer 

DELUXE PACKAGE  
(From $55 a day USD Excluding Gratuity):
  

Toast to all-inclusive options*

 

  • Cocktails, Spirts, Liqueurs, Beer
  • Bottle still and sparkling water
  • Wine by the glass 
  • Fresh squeezed juices, Non-alcholic cocktails 
  • Premium coffees and teas
  • Fountain sodas, Coca-Cola Freestyle beverages
  • Coca-Cola souvenir cup included

*Package includes any single beverage item with a value up to $12. Plus, receive a 40% discount on bottled wines priced up to $100, and 20% discount on wines priced above $100. 

REFRESHMENT PACKAGE 
(From $26 a day USD Excluding Gratuity):  

Enjoy our entire selection of:

  • Premium coffees and teas
  • Bottle still and sparkling water
  • Fresh squeezed orange juice
  • Non-alcholic cocktails
  • Fountain sodas, Coca-Cola Freestyle beverages
  • Coca-Cola souvenir cup included

CLASSIC SODA PACKAGE 
(From $8.50 a day USD Excluding Gratuity):  

Unlimited Thirst Quenchers:

  • Fountain soda and refills in any venue  
  • Coca-Cola Freestyle beverages 
  • Coca-Cola souvenir cup included

EVIAN BOTTLED WATER PACKAGE

Fresh water from the French Alps 

  • 12 one liter bottles of evian Natural Spring Water
    From $39 USD Excluding Gratuity
  • 24 one liter bottles of evian Natural Spring Water
    From $69 USD Excluding Gratuity
    ** All prices are subject to change without notice.

 

WINE CORKAGE FEE

As of June 1, 2017, guests who consume personal bottles of wine or champagne in public areas, will incur a $15 corkage fee per bottle.

Guests wishing to bring personal wine and champagne onboard may do so only on boarding day, limited to two 750 mL bottles per stateroom. Additional bottles of wine beyond two bottles that are brought onboard or any alcoholic beverages purchased in ports of call or from onboard shops during the cruise vacation will be stored onboard and delivered to guest staterooms on the last day of the sailing. 

Q: If my sailing starts before June 1, will I be charged the fee? 
A: No, the fee will go into effect for sailings beginning on or after June 1st.

Q: What venues are considered public areas?
A: Public areas include any of our bars, lounges and complimentary and specialty dining venues.

Q: Does this apply to bottles purchased through a wine package?
A: No, this only applies to personal bottles brought onboard on embarkation day.

Can I smoke onboard?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. 

Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas of the starboard side of all ships; with the exception of Oasis-class ships that will allow smoking on the port side of the ships. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking. On Oasis Class, smoking is not permitted in Central Park or the Boardwalk neighborhoods.

Casino Royale allows smoking and has a designated area for non-smoking guests. There will be visible signage indicating the non-smoking area in the casino. There are select cruises departing from China that will not have a non-smoking area in the casino.

Onboard, all interior public spaces are smoke free*. Smoking is not permitted in any dining venue, theater, bar, lounge, hallway, elevator, and jogging track.

Smoking is not permitted inside any stateroom and any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this stateroom policy, a cleaning fee of $250 USD will be applied to their SeaPass® account and may be subject to further action pursuant to the “Consequences Section” of the Guest Conduct Policy.

Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Cigar and pipe tobacco is limited to designated outdoor areas and Cigar Bars**. You must be at least 18 years of age to purchase, possess or use tobacco onboard.

Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. 

Royal Caribbean International kindly asks all guests to please observe the smoking policy. These requests are made to provide a comfortable cruise for everyone. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard.

Guests who violate this smoking policy may be subject to further action pursuant to the “Consequences Section” of this Guest Conduct Policy.

Royal Caribbean International is committed to continually enhancing the guest vacation experience. To find smoking venues and areas while onboard, your clients may consult their Cruise Compass, or visit Guest Services, where we will be happy to assist them. Thank you for your assistance in notifying your clients of this updated policy, and as always, for your ongoing support of our brand.

*Mariner of the Seas and Voyager of the Seas offer one indoor smoking venue. Onboard Mariner of the Seas guest can smoke at the Connoisseur Club located on Deck 5. Onboard Voyager of the Seas guest can smoke at The Vault, nightclub, located on Deck 3.

**Cigar Bars on Royal Caribbean International are called the Connoisseur Club and are featured on the Freedom Class and Voyager Class ships.

Tell me about the electrical on the ship

The onboard voltage is 110/220 AC so please ensure you take any necessary US and European adapters. Hairdryers are provided on all ships. Please note, if you are bringing any medical equipment with you that requires mains power, please ensure you check the power requirements with our Special Services team in advance of your cruise. Be advised also that for safety reasons Royal Caribbean International® may not permit you to use certain items in your stateroom (See 2.2 below) e.g. travel irons. Please contact your airline directly to ascertain the up to date position for the carriage of electrical and other dangerous items. This may vary by airline.

What do I do when I get to the port?

Once you arrive at the port, you will give your checked luggage to a porter.  You will not see your bag until the late afternoon, so make sure you carry on all valuables, medications, SWIMSUIT, and anything else that you might need.

Follow the signage to the check-in area and listen to overhead announcements for boarding.  If you are traveling with a large group, your group leader will provide you with more information regarding boarding and checking in.

 

Will I get seasick?

Seasickness may hit one person hard, while others don’t feel a thing. So what’s the deal?

“There’s no way to prevent motion sickness 100 percent,” says Dr. Art Diskin, Royal Caribbean Cruises Ltd. Global Chief Medical Officer. But will it ruin your cruise? Not likely. “Most new cruisers have no problems with seasickness on our ships, due to their size, navigational avoidance of storms, and stabilizers,” he explains.

Before we get to the specifics, a breakdown: Motion sickness occurs when what you see conflicts with what your inner ear senses. In other words, if you’re sitting in a car (not moving) but your inner ear detects movement (the car just hit 70 mph on the highway), the two signals being sent to your brain don’t match. Those mixed signals confuse the brain, and the resulting sensations and symptoms (dizziness, nausea) are the result.

Consult your doctor before you board. “The medications are tried and true,” Dr. Diskin says, of options like Dramamine and meclizine. Scopolamine patches, placed behind the ear before departure,  may also help, along with acupressure wristbands, which stimulate a pressure point that can relieve nausea.

For some, a few sips of ginger ale or chewing fresh ginger will do the trick. Cruisers with mild cases may just need a quick walk-about, Dr. Diskin says: “Go out on deck, stand at the center of the ship, and take some nice deep breaths while focusing on the horizon.”

And note that those “stabilizers” Dr. Diskin mentioned above are helping. Built off a ship’s port and starboard sides along the water line, they reduce side-to-side motion for a smoother ride, which helps cut down on feelings of seasickness. But what if there are rough waters ahead? Not to worry, the captain will simply steer clear.

Is it a boat or a ship?

Going on a cruise can feel like walking into a foreign country. Even if English is the onboard language, people are bound to be speaking Cruise-ese, a hybrid of nautical terms and cruise-specific lingo. Suddenly, your room is a cabin, your maid a cabin steward — and heaven forbid you call the ship “a boat.”

While you’ll need to know many terms to become fluent in cruise speak, here are some basics — a phrase book, if you will — to enable you to speak with the natives on your first sailing. 

Aft/forward: The back of the ship is aft and the front of the ship is forward. These terms are used as adjectives, such as “aft balcony cabins” or “Deck 8 forward.” 

Bow/stern: The front part of the ship is called the bow. The back part of the ship is called the stern. 

Cabin steward: The person who cleans your cabin and turns down the room at night. A steward can assist with minor tasks such as bringing you ice and taking your laundry to be cleaned. 

Closed-loop sailing: An itinerary that begins and ends from the same port – a roundtrip cruise. 

Cruise director: The emcee of the cruise who heads up the entertainment staff and might handle passenger requests and complaints. 

Cruisetour: A cruise that is preceded or followed by a bus tour, operated by the cruise line. 

Friends of Bill W/Friends of Dorothy: Friends of Bill W. is the code name for Alcoholics Anonymous meetings onboard. Friends of Dorothy denotes GLBT activities. 

Galley: A ship’s kitchen. 

Gangway: The ramp or stairway that leads from the ship to the pier, allowing passengers and crewmembers to get on and off the ship. 

Guarantee: A fare class that allows the cruise line to select your cabin number, often at a lower price point than an assigned cabin in the same cabin category. 

Lido deck: The pool deck. 

MDR: Main dining room. 

Muster drill/muster station: A muster drill is a mandatory event where passengers assemble in a specific location and receive instructions on what to do in an emergency. The muster station is the location passengers must go to during a drill or in an actual emergency. 

OBC: Onboard credit — a credit added to your onboard account, either as a perk of booking or as compensation for an unforeseen event.

Open-jaw sailing: An itinerary that begins and ends in different ports — a one-way cruise. 

Port/starboard: The nautical terms for left (port) and right (starboard). You can remember because both “left” and “port” have four letters. 

Porthole: A round window, often smaller than the standard picture window found in most outside cabins.

Purser: The officer in charge of financial accounting, who handles billing issues, as well as general customer service. 

Repositioning or repo cruise: A cruise that begins and ends in different ports as a ship moves from one cruising region to another. 

Tender: A small boat that ferries cruise passengers from the ship to shore when docking isn’t possible. Also can be used as a verb; i.e. we tendered to shore in Grand Cayman. 

Will the ship wait for me if I am late?

The ship WILL NOT wait for you if you are late to arrive at embarkation times at the beginning or during the cruise.  It is important to take note of boarding times and not to miss the boat.  You will be required to make your own arrangements to either meet the ship in the next port or return to the home port at YOUR expense.

Is all food included?

Food is included in your cruise fare!  This includes breakfast, lunch, and dinner in the main dining room, as well as the Windjammer Buffet.  Snacks, pizza, etc will be available in other areas of the ship as well.  Specialty dining options are available as is room service at an additional cost.  

What is the Guest Conduct Policy?

Please visit this page to review the Royal Caribbean Guest Conduct Policy.